Shipping policy

We’re happy to offer FREE SHIPPING on all products for a limited time.

1)  Shipping Offer

  • Free shipping may applies depending on address in us sometimes..

  • This offer may be changed or ended at any time.

2) Made-to-Order Production Time

All items are made to order (print-on-demand). Orders require production time before they ship. Production times vary depending on the product and order volume.

3) Shipping & Delivery Timeframes

Delivery time is made up of:

  • Production time (before shipment), plus

  • Transit time (shipping carrier delivery)

Estimated delivery timeframes shown on the site or at checkout are estimates, not guarantees. Delays can happen due to carriers, holidays, customs, or other factors outside our control.

4) Split Shipments

If your order contains multiple items, they may be produced in different locations or by different print partners. This means:

  • Your items may arrive in separate packages, and

  • They may arrive on different days

You will receive tracking information when available.

5) Address Accuracy

Please ensure your shipping address is correct and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.

6) Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, duties, or import taxes. These charges are determined by your country and are typically paid by the recipient.

7) Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and clear photos, and we will assist you in line with our Refund Policy.

8) Contact Us

If you have any shipping questions, contact us at:
Email: info@familymattersmore.com